Complex Care

Our Complex care service aims to make a significant difference in the lives of people with multiple chronic or long-term health conditions.

We provide comprehensive and compassionate to help people live healthier, happier and more independent lives.

We provide Complex Care to include;

• NIPPY Cough Assist Management 
• (NIV) Ventilation Management in the community
• Oral Suctioning Management 
• PEG Care Management 
• Peristeen Management 
• Stoma Care Management 
• Spinal Cord Injury Management 
• Motor Neurone Disease Management 
• Pressure Ulcer Management 
• Tracheostomy Management 
• Dysphagia Management
• Bowel Management with Peristeen
• Basic CATHETHER Management 
• Bowel Care Management / Manual Evacuation 
• Epilepsy & Buccal Management 
• End of Life Care 

Domiciliary Care

Our Domiciliary care service is aimed at individuals who require quality care at home which can range from as little as 30 minutes per call or visit to 24 hour care at scheduled and agreed times.

We provide person centred care to ensure that your needs and preferences are met and to improve your heath, wellbeing and promote independence.

Our care team will assist you with various tasks, including routine daily assistance, personal care, preparing meals, shopping and general domestic duties.

Care is responsive and flexible and will change and adapt to your needs.

Our Domiciliary Care tasks include;

• Daily living tasks
• Personal care
• Meal preparation and cooking
• Dressing and washing
• Assistance with toileting
• Laundry, cleaning and ironing
• Shopping and running errands
• Attending GP and dental appointments
• Attending social events and outings
• Dealing with bill payments and letters

Healthcare Assistants

We provide personal care and support to Clients with a wide range of needs, illnesses and disabilities

Our Senior Care team will sit down with the client and those involved in their care to create a safe, effective, flexible and fully personalised care plan based on individual requirements.

We then present the finished care plan so you can decide on the right level of care, which of course can be changed as and when needed. Our healthcare assistants will then use this to complete their duties as follows:

• Assist Clients with their medication at the agreed level of support and as detailed in their Medication Care Needs Assessment
• Ensure a safe living environment is established for the Client, whilst respecting the Client’s choice and rights
• Maintain good communication and develop interactive working relationships with Clients
• ‘Sitting in’ services for overnight care
• Assist Clients getting up in the morning and going to bed at night
• Assist Clients to wash, bath and shower
• Assist Clients with using the toilet, commode or toilet aids
• Preparing food/drink for the Client, while staying aware of the Client’s choices, likes and dislikes, nutritional needs and cultural requirements
• Accompanying the Client to a required appointment
• Provide companionship to the Client, actively talking and listening to them about their interests
• Washing up and other general housework tasks, such as cleaning and ironing
• Collection of prescriptions and purchase of items on a shopping list provided by the client
• Collection and delivery of allowances and pension benefits